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Account Manager
Job Information
Company: EfuSoft LLC Location: Armenia, Yerevan
Employment Type: Full Time Open Dates: 22-10-18 00:00 To 22-11-18 23:59
Category: Relationship Management Salary: N/A
Experience: 2 year(s) Preferred Age: --------
Education: Bachelor Degree (BS) Preferred Gender: --------


Job Description
EfuSoft is looking for a qualified Account Manager who will partner with our customers and ensure their long-term success. The Account manager is responsible for managing a portfolio of assigned customers, developing new business from existing clients and actively seeking new opportunities.


Job Responsibilities
-Operate as the lead point of contact for any and all matters specific to customer account management
-Build and maintain strong, long-lasting customer relationships
-Oversee customer account management
-Negotiate contracts and close agreements to maximize profit
-Develop a trusted adviser relationship with key accounts, customer stakeholders and executive sponsor
-Liaise between customers and cross-functional internal teams
-Improve the entire customer experience
-Ensure the timely and successful delivery of our solutions according to customer needs and objectives
-Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
-Develop new business with existing clients and/or identify areas of improvement to exceed sales quotas
-Prepare reports on account status
-Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
-Assist with high severity requests or issue escalations as needed
- Mainly night shifts


Required Qualifications
-BA/BS degree, Sales or relevant field
-Proven work experience as an account manager and customer care of at least 2 years preferably in software B2B business or other B2B business that has a serious complex SAAS product or other relevant experience
-Fluent English
-Ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
-Solid experience with CRM software and MS Office (particularly MS Excel)
-Experience in delivering client-focused solutions based on customer needs
-Proven ability to manage multiple accounts at a time while paying strict attention to detail
-Excellent listening, negotiation and presentation skills
-Excellent verbal and written communications skills


Application Procedure
Please apply to this job by sending your cover letter and resume to the following careers@efusoft.com email.
For your convenience you can also apply to this job by clicking Apply button.
Please, clearly mention that you have heard about this position from JobFinder.am career portal.


About Company
EfuSoft LLC is a newly established and fast growing software development company and technology provider. It is a team of highly qualified professionals operating as financial software providers since 1999. More than 20 years of experience in the industry fired by passion towards delivering the most exceptional products and services to our partners – this is what made us who we are now. Due to enormous speed of growth, EfuSoft LLC is actively recruiting talented professionals to replenish its team of enthusiastic forward thinkers, who will help the Company to build up to the Company culture, its vision, goals and mission. It recognizes that the combined knowledge, skills and expertise of its employees are the key to its success and the Company is committed to ongoing professional development and personal growth. EfuSoft ensures that its employees are compensated fairly and competitively for their work. For more information, please visit: www.efusoft.com.





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